Harnessing diaspora expertise for women entrepreneurship in Armenia
Around the world, women face multiple barriers to becoming successful leaders and entrepreneurs, including expectations to fulfil domestic roles, limited financial independence, and lack of access to knowledge, tools and networks to successfully run a business. In Armenia women’s share in the business sector is only 20%. The Armenian General Benevolent Union Europe (AGBU Europe), a pan-European diaspora organisation devoted to upholding Armenian heritage, has been providing assistance to women entrepreneurs in Armenia through their Women Entrepreneurship (WE) Program since 2017. Following the WE programme pilot phase, AGBU requested assistance from EUDiF to implement efficient and sustainable mentorship programmes for women entrepreneurs in Armenia by engaging diaspora experts.
Between 2021 to 2022 EUDiF worked with AGBU in its Brussels and Yerevan offices to empower women entrepreneurs in Armenia with knowledge on business development and accessing the EU market, as well as enhancing the mentoring and coaching capacities of AGBU’s staff.
Programme of activities
The programme banks on both the potential of women entrepreneurship in Armenia and the commitment of the diaspora, particularly young professionals who are eager to contribute their entrepreneurship expertise. Considering Covid-19 pandemic related restrictions and the conflict in the country, a blended approach was applied, using various learning methods, including remote and on-site formats. The action has helped AGBU to mobilise diaspora experts as mentors and designed relevant trainings and tools to support knowledge transfer, with all activities designed to plug into AGBU's existing programmes.
A diaspora expert conducted a background assessment (on-site and online) to identify the training needs of women selected as beneficiaries of the AGBU Women Entrepreneurs programme.
Based on the background assessment, the expert drafted the guidebook in English. This serves as a training tool for AGBU and provides an overview of the relevant EU regulations and for entrepreneurs.
The diaspora expert conducted an online workshop to present the draft of the guidebook and show AGBU how to use it further.
EUDiF translated the guidebook into Armenian and assisted AGBU to incorporate it in the Armenian virtual college, meant to train and support entrepreneurs in Armenia.
EUDiF organised an online peer exchange with diaspora actors from Africa, Europe and Armenia to learn from regional and global practices on mentorship, with a special focus on monitoring and evaluation tools.
EUDiF facilitated a peer exchange and the participation of AGBU Europe staff at a webinar organised by Mowgli Mentoring UK. The webinar looked at profiling, motivation and match-making practices for mentors.
The training was led online by a diaspora coach. It introduced AGBU's staff to modern coaching techniques for implementing diaspora-led mentorship programs.
Through support from EUDiF, for the first time, AGBU mobilised diaspora members to deliver mentorship group sessions. Five pilot sessions were held (on-site and online), covering three core industries: food, fashion and service (hotels and restaurants). Different skills areas were covered, ranging from digital marketing and branding, to accounting and personnel management,
In the second round, a new cohort of entrepreneurs joined nine sessions (on-site and online) covering the same industries as the first round, plus cosmetics. In addition to the skills targeted in the first round, in the second round, the entrepreneurs also trained on communication and negotiation skills, as well as how to access EU markets, based on the guidebook.
The third cohort enjoyed seven sessions on the same sectors and skills. The mentors had improved the workshops based on the first two rounds, and complemented them with additional one-to-one coaching.
The final cohort followed three online sessions, focusing on fashion and cosmetics. New to this round were crisis communication, resilience in business and conflict management, in response to arising needs linked to instability in Armenia in summer-autumn 2022.
Results
AGBU Europe assessed their capacities at the start and end of the action, showing how the various activities have helped to accelerate their knowledge and practical skills in areas essential to achieving their long-term objectives.
EUDiF actions are designed to plug into a partner's existing vision and/or workplan, in order to help enhance, catalyse, or accelerate initiatives in a way the partner will be able to maintain beyond the end of the action. This is why the focus is on enhancing capacities, rather than providing a finished product on behalf of the partner. No partner ever begins from zero capacities, but the progress made during the course of an action can have a huge impact on its operations.